Frequently asked questions

Tickets are available online or at our ticket office Ticketbüro pan.event opposite Schloss Esterházy in Eisenstadt

T: +43268265065

Esterházyplatz 4

A-7000 Eisenstadt

E: tickets@panevent.at

Opening hours: Monday to Friday, 9:00 to 17:00

Additional opening hours during the performance period:
Wednesday to Sunday directly at St. Margarethen Quarry from 10:00 to 17:00; on performance days the box office is open from 18:00 to 21:00.

You can also purchase tickets using the following platforms: Ö-Ticket, Ticket Gretchen, & Wien Ticket. We strongly advise against using other platforms or ticket exchanges not listed here.

Ordering tickets online:

In our online shop you can pay with Diners, Master Card and Visa. You can also pay by instant bank transfer. Online you can choose between postal delivery for a fee or print@home.

Ordering tickets by telephone:

You can pay for your tickets by telephone using Diners, Master Card, or Visa. We will only send you your tickets as print@home if you pay by credit card. Optionally, you can book ticket delivery by post (postage charges apply).

If you do not have a credit card, we will also be happy to send you a pre-payment invoice.

Please note that if you pay by prepayment invoice, we will only send your tickets by post.

Domestic postage costs: € 5.70

Shipping costs abroad: € 7.70

For orders placed at short notice by prepayment invoice (5 - 7 days before the performance date), timely postal delivery can no longer be guaranteed.

After receipt of payment, your tickets will be held for a fee of €2.50 to ensure that you receive them securely.

The following discounts can only be booked in advance at the pan.event ticket office by calling +43 2682 65 0 65 or writing to tickets@panevent.at and cannot be combined.

• 10% discount for Ö1 Club Members

• 15% discount for ÖAMTC & ARBÖ-Members (max. 4 Tickets)

• 30% discount for schoolchildren, students, and trainees (up to 26 years)

• U27 Ticket (redeemable for performances on Thursdays and Sundays): Fixed price Cat. 1 to 5 € 21

• People with disabilities: 50% discount  upon presentation of ID

Holders of the KlimaTicket receive a 10% discount upon presentation of their KlimaTicket at the pan.event ticket office. Excluding foot-free rows, only by booking in advance, and not at the box office, max. 4 tickets

PKW:

To Google Route planner

Adress for your GPS navigation device: 7062 St Margarethen, Römersteinbruch 1

Coordinates: N 47.802029 | E 16.636369

Free parking at the festival site. 

Shuttle-Services:

Shuttle-Service from Vienna and Eisenstadt. Click here for more information.

Disabled access

People with disabilities or seniors can take the free shuttle bus from the main entrance to the Foyer Park. The bus is equipped for disabled visitors and is operated by qualified staff. No booking required.

The performances at St. Margarethen Quarry are held outdoors. The performances may also take place in unfavourable weather conditions. We therefore recommend that our guests wear rainproof, warm clothing and sturdy shoes if the forecast calls for bad weather. Cancellations can be made at the start of a performance at the earliest and can only be made by festival management present on site. The festival management reserves the right to postpone the start of the performance or to interrupt the performance due to weather conditions. If a performance is cancelled by the organiser before a playing time of 45 minutes has been reached, tickets can be returned to the advance booking offices where they were purchased. The organiser will refund the ticket cost excluding postage or other expenses. For organisational reasons, refunds cannot be made directly at the box office or ticket office.

Please note that the unique geographical location of St. Margarethen Quarry means that the weather conditions on site can vary greatly from those in the surrounding area. If you do not attend because of  weather concerns, but the performance takes place, you will not be entitled to a refund or return of your tickets.

In general, there are no dress code regulations. However, please note that the performances take place outdoors and may also take place in bad weather. We therefore recommend warm, rainproof clothing and sturdy shoes. Temperatures can drop at night, even on balmy Burgenland summer evenings. Some visitors therefore also bring light blankets along.

In the Lake Neusiedl region and in Eisenstadt, numerous hotels offer the opportunity to enjoy a pleasant stay before and after your visit to Opera in the Quarry. You can find our tips and recommendations HERE

Campsites in the surrounding area

There are various campsites just a few kilometres from St. Margarethen. The tourist information centres in Rust, Oggau, and Donnerskirchen will be happy to help you find a suitable site for your motorhome or tent.

Camping in the festival car park is not allowed!

For years, our visitors have been thrilled by the unforgettable stage sets and the special effects at opera nights in St. Margarethen Quarry. Come and peer over the set builders’ shoulders and get an idea of the technology they use, and what goes on behind the scenes. Group bookings and group price for 20+ people (tour guide can join for free), max. 30 people.

Dates every performance (except premiere)

Time: July 7.15 pm und 7.45 pm

Time: August 6.45 pm und 7.15 pm

Duration: ca. 30 min

The Opera Lounge’s panorama terrace provides a stylish venue to entertain friends or business partners at prestigious events, or to hold private receptions and celebrations. Suitable both for small groups of two or more and large gatherings of up to 200 people.

Only bookable during the festival season in combination with an opera ticket.

Here in Burgenland’s most traditional wine region, set in the open landscape between the Leithagebirge hills and Lake Neusiedl, the visitor will be enchanted by the natural beauties of the Rust Hills. It is easy to appreciate why the region Fertő–Neusiedler See is a UNESCO World Heritage Site.

Lake Neusiedl region

“The sunny side of Austria” is how the country’s easternmost province Burgenland is known, a region that radiates Pannonian charm. You will be swept away by the beautiful landscape, fauna and flora, wonderful wines, outstanding cuisine, and much more besides.

This region surrounding Central Europe’s largest steppe lake also boasts impressive palaces and castles. Concerts and exhibitions at Esterházy Palace in Eisenstadt or an excursion to Forchtenstein Castle are just some of the many opportunities that Burgenland has to offer.

The events in the Lake Neusiedl region reflect a similar variety: From opera and classical music to rock festivals, there is a wide range of cultural highlights.

Security restrictions, photo rules etc.